Frequently Asked Questions
What are your shipping options and delivery times?▼
We offer standard and express delivery across the UK. Most orders are dispatched within 24 hours and arrive at your doorstep within two to three working days.
How do I return a product if I am not satisfied?▼
You can return unused products within 14 days of delivery. Simply contact our support team to arrange a collection or receive instructions for a full refund.
Which payment methods do you accept for orders?▼
Lekto Woodfuels accepts all major credit and debit cards, including Visa, Mastercard, and American Express, as well as secure digital options like PayPal and Apple Pay.
How do you ensure the quality of your woodfuels?▼
All our products are 'Ready to Burn' certified, ensuring a moisture content below 20%. This guarantees a clean, efficient burn for your stove or fireplace every time.
Explore Our Fuel Collection
What Our Customers Say
“Superb heat output and very low moisture. The Night Briquettes keep my living room warm until morning.”
“Fast delivery and excellent quality kiln-dried logs. They burn cleanly and make lighting the fire so easy.”
“Consistent quality every time I order. These woodfuels are far superior to what I find locally.”
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